Welcome to Quality Electrical Hardware and Parts
We extend a warm welcome to you as you embark on your journey with Quality Electrical Hardware and Parts. Before diving into the myriad offerings and opportunities available on our platform, we invite you to familiarize yourself with the terms and conditions outlined below. These terms serve as the foundation of our relationship with you, guiding our interactions and ensuring mutual understanding and respect. By accessing and using our site, you agree to abide by these terms and conditions, demonstrating your commitment to fostering a positive and collaborative environment within our community.
Understanding Your Responsibilities
As a user of Quality Electrical Hardware and Parts, you bear certain responsibilities and obligations that contribute to the smooth functioning and integrity of our platform. It is essential to carefully review and comprehend the terms and conditions outlined herein before engaging with our services. By acknowledging and accepting these stipulations, you demonstrate your willingness to uphold the principles of honesty, integrity, and respect in all your interactions with our platform and fellow users. Should any aspect of these terms and conditions be unacceptable to you, we encourage you to refrain from using our services and to seek alternative platforms that better align with your preferences and values.
Empowering Informed Decisions
At Quality Electrical Hardware and Parts, we believe in empowering informed decisions and fostering transparency in all aspects of our operations. We want you to feel confident and empowered as you navigate our platform, knowing that your rights and interests are protected by clear and comprehensive terms and conditions. If you have any questions or concerns about the terms outlined herein, please don't hesitate to reach out to us. We are here to support you and ensure that your experience with Quality Electrical Hardware and Parts is positive, rewarding, and conducive to your personal and professional growth.
Usage Agreement for Quality Electrical Hardware and Parts
Upon accessing or utilizing Quality Electrical Hardware and Parts, your compliance with and commitment to the ensuing terms and conditions are expected. Refrain from using our website if any section of these conditions is not acceptable to you. Continued use of the website after modifications to the terms implies your acceptance of those amendments.
Accuracy of Product Details
While we aim for precise product details, we cannot assure the absence of errors. Prices, product descriptions, and availability may change without prior notice. We possess the authority to rectify errors, inaccuracies, or omissions and cancel orders if necessary. Additionally, be aware that product colors may slightly differ due to varying monitor settings and lighting conditions.
Ordering and Payments
The right to reject or annul any order is reserved for reasons such as product unavailability, pricing errors, or suspicion of fraudulent activity. Full payment is obligatory at the time of purchase. By placing your order, you grant us the authority to charge the provided payment method. We accept multiple payment methods, and you pledge to provide precise and comprehensive payment information.
Return Shipping Responsibilities
Customers bear the expense of return shipping unless it results from our oversight or a defective product. For security, we recommend using a traceable shipping service. We relinquish responsibility for items lost or damaged during the return shipping process. Ensure inclusion of the original packing slip or order confirmation, and pack the package securely to prevent transit damage.
Rackship Fulfillment
1603 N State Street, Suite #B, UT, 84043
Inspection and Processing Procedures
Upon receipt of your returned item, our team will scrutinize it for adherence to return eligibility criteria. If approved, we will process the refund or exchange as per your preference. Allow a period of 5 business days for the refund to be credited to your original payment method. Notification via email will be issued upon completion of inspection and processing. Exchanges will result in prompt dispatch of the replacement item.
Refund Particulars
Refunds will be allocated to the original payment method utilized for the purchase. Shipping or handling charges paid at the time of purchase are non-refundable, unless attributable to our error. The timeframe for the refund's appearance in your account may fluctuate based on your financial institution. Refunds will be expedited post approval of the return, accompanied by an email confirmation.
PRODUCTS OFFERED
Cancellation Guidelines
Cancellation of orders post-processing is not viable. Thoroughly review your order before concluding the purchase. If uncertainties arise, contact our customer support team before confirming your order. We hold the prerogative to cancel or decline any order, with a full refund issued to the original payment method in such instances.
REFUND POLICY
Customer refunds are processed when the received package, containing either opened or unopened originally ordered product(s), is postmarked within 30 days of the received date, accompanied by the RMA number obtained from customer service. We authorize refunds for cases of fraud and unauthorized transactions, including shipping and handling charges. Each customer is eligible for one refund per order, and repetitive refund requests are not permitted unless the delivered product is defective. We reserve the right to deny a refund to any customer making repeated refund requests or those, in our judgment, seeking refunds in bad faith. To facilitate your refund, provide your name and delivery address. Inaccurate or insufficient information may delay the refund process. Once approved, refunds may take up to 5 business days to apply, depending on the issuing bank and may appear on your credit card statement.
Precision in Billing and Account Details
We retain the right to refuse orders at our discretion. Quantities purchased per person, household, or order may be limited or canceled in our sole discretion. This includes orders placed under the same customer account, credit card, and/or sharing the same billing and/or shipping address. If we modify or cancel an order, we will attempt to notify you using the provided email or billing address/phone number. We reserve the right to limit or prohibit orders that, in our judgment, seem to be placed by dealers, resellers, or distributors.
You agree to furnish current, complete, and accurate purchase and account information for all store purchases. Promptly update your account details, including email address, credit card numbers, and expiration dates, to facilitate transactions and timely communication.
For more detailed information, kindly refer to our Returns Policy.
Optional Features
Access to third-party tools is provided with no monitoring or control on our part. You acknowledge and agree that the use of such tools is "as is" and "as available" without any warranties, representations, or conditions of any kind. We disclaim any liability arising from or related to your use of these optional third-party tools. Your use of these tools is entirely at your own risk and discretion, and you should familiarize yourself with and approve of the terms provided by the relevant third-party provider(s).
Links to External Parties
Certain content, products, and services on our platform may include materials from third-parties. Third-party links on our site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or any other aspect of third-party materials or websites. Your interactions with third-party websites are at your own risk. Please review the third-party’s policies before engaging in any transactions, as we do not assume any liability for harm or damages related to third-party websites.
Individual Data Handling
Your submissions, whether at our request or unsolicited, such as comments, creative ideas, suggestions, or materials, may be edited, copied, published, distributed, translated, or used in any medium without restriction. We are not obligated to maintain comments in confidence or pay compensation. We may monitor, edit, or remove content that violates our terms. Your comments must not violate third-party rights or contain unlawful, abusive, or obscene material. You are solely responsible for your comments, and we assume no liability for any comments posted by you or third-parties.
Personal Information
Submission of personal information is governed by our Privacy Policy, available for viewing.
Oversight, Precision, and Completeness
Occasionally, information on our site or in the Service may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions, change or update information, or cancel orders at any time without prior notice.
Restricted Applications
In addition to other prohibitions in the Terms of Service, you are prohibited from using the site or its content for unlawful purposes, soliciting others for unlawful acts, violating regulations, rules, laws, or ordinances, infringing upon intellectual property rights, harassing, abusing, or engaging in activities that interfere with the security features of the Service.
Waiver of Guarantees; Restriction of Liability
We do not guarantee uninterrupted, secure, or error-free use of our service. Results obtained from the service may not be accurate or reliable. We may remove the service for indefinite periods or cancel it at any time without notice. Your use of the service is at your sole risk. The service and products are provided 'as is' and 'as available.' We disclaim all warranties or conditions, and our liability is limited to the maximum extent permitted by law.
Compensation and Defense
You agree to indemnify and hold harmless Quality Electrical Hardware and Parts and its affiliates from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms of Service or violation of laws or third-party rights.
Separability of Terms
If any provision of these Terms of Service is deemed unlawful or unenforceable, the enforceable portion shall be deemed severed, and the remaining provisions will remain valid and enforceable.
Conclusion of Service
The obligations incurred prior to the termination date survive termination. Either party may terminate these Terms of Service. If we suspect a breach or failure to comply, we may terminate without notice. Upon termination, you remain liable for amounts due. We reserve the right to deny access to the Service for violating these Terms.
Comprehensive Contract
The failure to enforce any right or provision does not waive that right. These Terms of Service constitute the entire agreement between you and us, governing your use of the Service, and supersede any prior agreements.
Amendments to Service Terms
The most current version of the Terms of Service is available on this page. Regularly review for updates.